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Dear Valued Guest,
The past few months have shown us how fast our needs can change within a very short time frame. We are following approved, official guidelines to ensure your health and safety while staying at Milaidhoo, adapting to this new situation and your requirements. We promise that you will find space, privacy, security and comfort here at Milaidhoo Island Maldives as your health, well-being and peace of mind are of the utmost importance to us.
All of us at Milaidhoo Island Maldives look forward to your stay with us, enjoying true Maldivian hospitality, making your story of a small island a meaningful experience.
On behalf of your Milaidhoo Family,
General health and safety precautions should be taken by you to protect yourself while travelling to the Maldives. As a guest of Milaidhoo you will not have to visit Male’, as you will be escorted by Milaidhoo airport staff from the arrival hall at the International Airport straight to the seaplane lounge.
All Milaidhoo staff undergo regular temperature checks and are fully briefed on the safety and hygiene precautions put into place by the government of the Maldives and Milaidhoo.
Milaidhoo Island Maldives is a small resort exclusive to a limited number of guests with no outsiders allowed on the island. The villas offer complete privacy with housekeeping and butler services adjusted to your wishes. Milaidhoo offers a wide variety of private dining experiences and excursions, all of which can be tailored to suit you.
The above cancellation terms are valid until 15th December 2020 and do not apply for the an island buy-out.
BEFORE YOU TRAVEL
You are advised to use a mask and carry hand sanitizer while travelling. Social distancing at all times is highly recommended.
ARRIVAL AT MALE INTERNATIONAL AIRPORT
THE SEAPLANE JOURNEY
We can offer you the option of chartering a private seaplane exclusively for your use as this reduces the waiting time at the airport as well as having to fly with other passengers from other resorts. The seaplane journey will be offered at the minimum cost.
ARRIVAL TO THE RESORT
Upon arrival at the resort your private butler will welcome you and escort you to your Villa. The Villa is fully disinfected and air condition filters are cleaned after every guest departure. Your personal butler will take care of your every need during your stay.
WHAT IS DONE TO PREPARE THE VILLA BEFORE MY ARRIVAL?
BREAKFAST, LUNCH AND DINNER
We will be providing A la Carte Breakfast for all guests in Ocean Restaurant every morning. You can also enjoy breakfast in your Villa at no extra charge if you prefer. Meals that are included in your booked Meal Plan can also be provided in the Villa without any additional charge.
IN VILLA DINING
ACTIVITIES AND EXCURSIONS
All activities and excursions will be available for you to book exclusively. If you wish to join any group excursions, we will limit the number to four or six guests per activity
Our Spa treatment rooms are all in separate pavilions and offer total privacy. We will provide the treatments as usual in our Serenity Spa or in your Villa, however, additional hygiene measures will be in place. All treatment rooms will be sanitized and kept unused for at least three hours between treatments.
The Gym equipment and all public area washrooms will be disinfected every hour during the day. We recommend you use the wipes provided to clean the gym equipment after use.
Your personal butler will make arrangements for check-out and ﬁnal payment to be done in your Villa. We recommend you avoid carrying cash while travelling as the use of credit cards is safer. Should you wish to leave a gratuity for a staff member, we can add the amount to your ﬁnal bill.
DEPARTURE BY SEAPLANE
MEASUREMENTS TAKEN FOR MEMBERS OF STAFF
If you show symptoms such as coughing, sneezing, difficulty in breathing, etc., the resident medical personnel will be informed and attend you in your Villa. Your travel history and other relevant information will be checked and you will be medically evaluated.
The resident medical personnel will examine you, provide respective medication and attend you on a daily basis. A contact tracing record will be kept as a precaution.
The government has taken various steps to ensure the best possible way to contain the spread of COVID-19 within the Maldives. Among others, strict monitoring of travellers upon arrival and strict hygiene rules are implemented by the HPA.
The entire Milaidhoo team is always at your service. Our General Manager, Shuhan, can be contacted by email at email@example.com for further information.
We have allocated several Villas as isolation facilities for any guests who show COVID-19 symptoms and we will follow the guidelines implemented by the HPA. Additionally, we have rooms allocated for staff members for isolation purposes if needed.
Yes, we do have first aid medical facilities at Milaidhoo. Our medical personnel is available 24 hours a day. The nearest hospital can be reached within 20 minutes by speed boat.